I'd like to welcome our new WebMD community moderator Lainey to the WebMD Cholesterol Management Exchange! She will be taking over moderation for this exchange so please give her a shout out and a warm welcome!
We are thrilled to share with you some changes that have been made to WebMD Health Exchange due to some of the wonderful feedback you all have given us.
First of all, you’ll notice that we’ve changed the top of the What’s Happening Now page so that See All Discussions, Tips, and Resources are right at your fingertips. These links will take you to our index pages, which read much more like our old message boards. We’ve also made our posting button at the top larger, and it drops down so you can choose which type of content you want to post.
You’ll also notice that we’ve added some more spacing to the posts themselves, making them less bunched up and easier to read.
AND, we’ve increased the posts per page from 15 to 30.
Along with that, you’ll see that now when you respond to another member’s post, it will say Member_1 replied to Member_2’s response. If you click on the word “response” you’ll be taken back to the original post you responded to so that you can continue reading the thread from there.
When we launched, the option to add a member story on the WebMD Moderated Exchanges was left off. That has been added back in, and you can begin crafting your stories now!
You should also begin to notice that it isn’t taking quite as long for your messages to show up. The problem has not gone away completely. Our tech folks are still working on a final fix. However, you should only have to wait 60 seconds or less to see your post appear on the What’s Happening Now feed. If you’re posting from the See All Discussions or any other index page, your post should show up immediately.
We also fixed a defect that was frustrating many of our members. After you joined an Exchange, created your member story, and then voted on a poll you would often be unjoined from the Exchange and your member story would disappear. This issue has been resolved, and you should now remain joined to the Exchange after voting on a poll.
We hope you enjoy these changes. You’ve given us some great feedback. We’re listening, and these are just the first of the fixes and additions to come. Our tech team is already working on several more changes based on your suggestions and comments.
Please keep writing to let us know what you like, what you don’t, and share your suggestions for the future.
Yours in Health, The WebMD Health Exchange StaffView Thread
I'll start by saying that I know everyone would like the old boards back, but they are no longer available. And honestly, they were not working well anymore, which was why we needed to implement something new.
We want to make the reading and interacting on the new forums less confusing, and in order to do that we need you to tell us exactly what you find the hardest to do. Give us as many concrete details as you can.
Is it hard to read because your board/conversations move too fast?
Is it because the What's Happening Now feed only shows what's new?
Is it because you can only see 15 posts at a time on the What's Happening Now page?
Is the page too cluttered?
Tell us exactly what makes it hard or confusing and how you'd like it to behave.
We will pass all of your comments and suggestions along to our engineering and management teams and keep you informed about what changes are coming.
If you want to find which board went to which Exchange, then check out Find Your Exchange .
You can increase font size by pressing CTRL and the plus sign. Do this as many times as you need to to get the font size that is legible to you.
Clicking the Discussion Index link on the left sidebar will help you follow Discussions in a more linear fashion.
Bookmark this Exchange at the upper right part of the page beneath the house icon, is a good way to find your favorite Exchanges. Once you do that, it will appear under My Exchanges on the left navigation bar.
Finally, to watch or follow a discussion, click on Watch this Discussion which is found beneath each Discussion.View Thread