We are thrilled to share with you some changes that have been made to WebMD Health Exchange due to some of the wonderful feedback you all have given us.
First of all, you’ll notice that we’ve changed the top of the What’s Happening Now page so that See All Discussions, Tips, and Resources are right at your fingertips. These links will take you to our index pages, which read much more like our old message boards. We’ve also made our posting button at the top larger, and it drops down so you can choose which type of content you want to post.
You’ll also notice that we’ve added some more spacing to the posts themselves, making them less bunched up and easier to read.
AND, we’ve increased the posts per page from 15 to 30.
Along with that, you’ll see that now when you respond to another member’s post, it will say Member_1 replied to Member_2’s response. If you click on the word “response” you’ll be taken back to the original post you responded to so that you can continue reading the thread from there.
When we launched, the option to add a member story on the WebMD Moderated Exchanges was left off. That has been added back in, and you can begin crafting your stories now!
You should also begin to notice that it isn’t taking quite as long for your messages to show up. The problem has not gone away completely. Our tech folks are still working on a final fix. However, you should only have to wait 60 seconds or less to see your post appear on the What’s Happening Now feed. If you’re posting from the See All Discussions or any other index page, your post should show up immediately.
We also fixed a defect that was frustrating many of our members. After you joined an Exchange, created your member story, and then voted on a poll you would often be unjoined from the Exchange and your member story would disappear. This issue has been resolved, and you should now remain joined to the Exchange after voting on a poll.
We hope you enjoy these changes. You’ve given us some great feedback. We’re listening, and these are just the first of the fixes and additions to come. Our tech team is already working on several more changes based on your suggestions and comments.
Please keep writing to let us know what you like, what you don’t, and share your suggestions for the future.
Yours in Health, The WebMD Health Exchange StaffView Thread
Health professionals and experts participate in the WebMD Health Exchange to educate and inform – they're not able to diagnose or offer medical advice. Experts cannot answer every post on their Exchanges. If you post on a WebMD-moderated Exchange and don't receive an answer, it may be for several reasons:
The expert didn't have time to answer your question.
The expert has addressed this topic many times before and an answer is already available.
The question is too detailed and would require speculation or diagnosis.
The expert simply missed your question.
You may want to scroll back through the Exchange or perform a search of the Exchange to see if a similar question has been answered recently. If you're sure that your post is not asking for medical advice or diagnosis and that it has not been previously addressed, you may want to try posting your message again.View Thread
No one on the internet is able to diagnose, recommend treatment, or give medical advice. That needs to be done in person. Anyone who claims to be able to take your medical records online and give an accurate treatment plan is probably someone to watch out for. Simply stated-this is not a medical practice and with the exception of a few very elite doctors who see their patients in person and then via webcam-there is no one on the internet who can legitimately do what you wish.
It sometimes takes us a bit to get back to you. This is a new exchange with not a lot of regulars yet. Our health professionals have full time jobs and do this in their spare time-for only a few hours a week in some cases.
I encourage patience. It would also help if you asked some clear questions for members and health professional alike to tackle.View Thread
Jamie- I think Ms Newman is doing her best to give you some alternatives, which is what you asked for in your original post. It sounds to me like she does understand and has given you some suggestions for you to discuss with your doctor.View Thread