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Recently I ordered a 4-month supply of something called Raging Bull from New Horizons Labs. I called first to make sure there was no yohimbe or other dangerous stuff in it. I was told that it had Eurycoma Longifolia (Tongkat Ali) -- good stuff. Epimedium (Horny Goat Weed), also good. Cistanches. Yeah, OK. Some other stuff I can't remember. So I thought it was worth a try.
When I got it, I saw on the bottle that it had Tribulus, Saw Palmetto, L-Phenylalanine and Pomegranite seed powder, but none of what I was told. I thought I would try it anyway for a couple of weeks, but it didn't do anything for me. I called to get an RMA number and was told that they would mail me a letter to fill in. So when I received that after a couple of weeks, I followed the instructions and returned the letter. There was nothing said about returning the letter with the box -- just the letter. So when I didn't hear anything I gave them a call. They said they couldn't refund my $99.95 because I hadn't sent back the product. I said, OK, I will send it. They said, no, the letter has to be included in the box with the product. So I said, OK, mail the letter to me and I will put it in the box. No, they can't do that. And they can't issue another letter. So they just ripped me off for nearly $100 for a product that doesn't work. Don't do any business with New Horizons Labs, P.O. Box 428, Manteno, IL 60950. They are a bunch of crooks. Most companies honor their warrantees, but I have never experienced worse customer service in my life!View Thread
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